Tell me more about pød?
Mark, our founder has been sourcing and supplying aluminium containers from his barn in Berkshire since 2004. He is passionate about their sustainability credentials and with the rise in awareness about single use plastic, wanted to offer his recycled and fully recyclable aluminium range directly to customers for the first time. 

Click here if you'd like to learn more about us or get in touch.

How is aluminium sustainable when it is not biodegradable?
Click here to be taken to our materials page about aluminium.

How is cork sustainable and how can I recycle it?
Click here to be taken to our materials page about cork.


Can you tell me more about the pød travel bag?
Our travel bag is great quality, double layer organic unbleached cotton.  It is ethically made in the UK and designed to replace the plastic lined wash bags that dominate our bathrooms.  If left in suitable conditions, the bag would biodegrade in approximately 5 months.  However, our hope is that you will be using this bag for years to come, either for your travel products or in your bag for storing quick food purchases.  Like anything made from organic cotton, you can also cut up and re-use the bag as cleaning cloths.  We recommend machine or hand washing at 30 degrees. The dimensions are 230 x 200 x 60 mm.

How do I clean my pød aluminium products?
We recommend using warm, soapy water and a biodegradable washing cloth or brush.  You can also put your containers in the dishwasher. Please be careful when removing them as aluminium is an excellent conductor of heat and they might be hot! 

What capacity are your products? 
Our aluminium screw top bottles hold 100ml of liquid, making them perfect for air travel and our corked pots hold 115ml.  Look out for our smaller round containers of varying sizes, launching November 2018.

I'm having trouble getting the pump to work? 
Make sure you screw the pump on tightly the first time you attach it to the bottle.  Hold the neck of the bottle with one hand and follow the arrows on the top of the pump, by turning the pump anti-clockwise with the other hand.  You will notice the pump slightly loosens after turning a few times.  If you press down now you should be able to pump lotion or other liquids through. To lock, turn clockwise until the pump no longer presses down.

Can I store food in my pød aluminium products? 
All of our aluminium containers have a food and drink safe lining that is BPA free and FDA approved.  This lining also doesn't stop them being 100% recyclable.

Tell me more about your collaboration with PATTERNITY?
In order to celebrate and encourage sustainable patterns of behaviour we are launching our first range with PATTERNITY.  PATTERNITY are global, pattern pioneers who are firm advocates for sustainable and circular design that is both beautiful and practical.  You can learn more about the collaboration here.

I’d like to make a custom order, who do I speak to?
Please email hello@podstore.net and we’ll aim to get back to you the next working day.

I’ve got a suggestion, who do I speak to?
Please email hello@podstore.net and we’ll aim to get back to you the next working day.

I’m interested in writing an article or promoting your products, who do I speak to?
Please email hello@podstore.net and we’ll aim to get back to you the next working day.

I’d like to sell pød products, who do I speak to?
Please email hello@podstore.net and we’ll aim to get back to you the next working day.

How else can I get in touch with pød?
Click here for a full list of contact information

Do you ship internationally?
We currently only deliver within the UK.  Please join our mailing list on the homepage, if you'd like to be updated when we start shipping internationally.

How much will it cost to ship my order?
— UK Standard Delivery (2-3 Working Days) is free if your order is over £30.
— UK Standard Delivery (2-3 Working Days) is £2.50 if your order is under £30.
— UK Next Working Day Delivery is £5.00, regardless of order value.

How long will it take for my order to arrive?
Orders shipping with our standard shipping will take a maximum of 4 working days to arrive.

If you pay for the next day delivery service and order by midday, your package will arrive the next day. However, if you order after midday, on a bank holiday or a Sunday, your order will arrive in 2 working days.

What is your returns policy?
Our return policy lasts for 30 days and is eligible on all products returned to us in the same condition that they were bought in. We do not offer free returns on our orders or exchanges as we are advocates of mindful purchasing – every package that ships has a carbon footprint.

Where will my order ship from?
Our barn in Newbury, this is where we store, process and ship all our orders:

pød
Units 1-2 Purley Farm
School Hill
Chaddleworth
Newbury
Berkshire
RG20 7DT
England

How will my order be packaged?
Your order will ship in an FSC certified cardboard box, sealed with paper tape and protected by FSC certified wood wool.  All of our packaging is 100% biodegradable and most of it is widely recycled.  If at all possible we'd encourage you to recycle the cardboard packaging as even paper takes 5 months to biodegrade in the right conditions.  For more details click here

Who will pack my order?
Our shipping team are based in Newbury and live locally, many have been working for us for over ten years. The happiness of our employees is incredibly important to us.  They are paid the Living Wage or above. We don’t believe in zero hour contracts. Inside the box that your order ships in is the first name of the pød employee that picked, packed and processed your order.

I’ve got more questions about delivery and returns – where can I find out more?
Click here for a full list of our terms.

Who is the photographer for your website?
We work with photographer, George House.